Shipping policy

Please allow 1-2 business days from the date of purchase for orders to ship out. 

If current shipping times are changed, it can be found in a banner at the top of the site!

We are not responsible for lost or damaged shipments. 

Please refer to your tracking information for courier used to submit a claim in the event your shipment was lost, stolen or damaged. 

Shipping FAQ's

Orders cannot be changed or cancelled after being placed. 
Please check your shipping address prior to placing an order, we are unable to make changes to an order after it has been placed. In the event your package is returned or needs to be rerouted to us for re-shipment, we will charge a $5 shipping fee to re-ship your package once an updated shipping address is provided. 

We are not responsible for any delays caused by mail couriers and will not refund shipping charges if UPS or USPS does not meet guaranteed shipping times. 

INTERNATIONAL SHIPPING
International Shipping is $25 and will ship USPS. We are not responsible for any taxes or duties you may owe.
From the date of your purchase, please allow 1-2 business days to ship out. We can not guarantee an expected delivery date for international shipments, once tracking information is updated- carrier can provide and expected delivery date.
WE ARE NOT RESPONSIBLE FOR LOST or DAMAGED SHIPMENTS.
Please refer to your tracking information for courier used to submit a claim to the appropriate contact in the event your shipment was lost, stolen or damaged. 

UPS & USPS Customer Service:
In the event that your items are lost or stolen in transit please contact USPS or UPS to file a claim. The carrier will open an investigation for your shipment and will guide you in the next steps for possible refund (from carrier) or next steps in obtaining your items. (Photo of receipt and tracking number from your order will be requested in order to start a claim).